Can I import my Client DB into my Hellotracks Account?

Can I import my Client DB into my Hellotracks Account?


Yes! You may import your DB as a CSV file all location will be saved. 

How to import your Client DB 


On the main menu go to Places, and on the Client DB window simply click on Update Data Base          
  
Select the file type you want to import KML or CSV. If you’re importing a KML file just select it from your computer and start the import. 
If you’re importing a CSV file please download the template and prepare your CSV file and ensure the following: 
* Field headers are unchanged from the template.
* Do not remove columns
* Fields “Name”, “Latitude” and “Longitude” are mandatory for each record
* Leave other fields empty if they don’t apply.
* If a code already matches a Client record on Hellotracks from a previous import, Client record will be updated.
* Make sure the CSV encoding is in UTF-8.

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