Why does Hellotracks sometimes recognize activities or places incorrectly?

Why does Hellotracks sometimes recognize activities or places incorrectly?

Hellotracks is based on state-of-the-art activity- and place-recognition algorithms, but minor hiccups can (and will) occur. Please don't hesitate in contacting us if you're encountering any issues with your tracks and check-ins/outs. 

One of the most common problems that occur with any GPS is correct tracking. The most up-to-date navigation services - think Google Maps- has the ability to pinpoint your location with a minimum fault of 3-10 meters. This positioning works best in ideal conditions, meaning you are located in a city, preferably a major one, are outdoors compared to indoors and have a strong cellular connection with whichever device you are using. Yet even with ideal conditions met, there are some points during the day that you will experience points with poor tracking. Unfortunately, this is something you do not have the ability to change. So, what causes a sudden change in accuracy when the tracking application was working correctly 30 minutes ago? In short, it is often about GPS signals. These signals have to travel huge distances through the atmosphere from multiple satellites to reach your mobile phone (in most cases they do it via special devices) and the quality of such signal plays a major role. The problem is that your device needs to receive strong signals from at least 3-4 satellites and ideally 7-8, at a time to provide the most accurate location data. This is why it is best to be outdoors if you desire the best signal possible you should at least aim for this. This way your device won’t meet as many barriers on its way and it will have an opportunity to receive the closest and strongest signal. In addition, both urban and natural canyons (large buildings in cities, trees, mountains, ridges, etc.) can affect any GPS signal. If a satellite is not directly overhead in these locations, it becomes much harder to track accurately and reduces the GPS signal accuracy. In other words, the more open sky view you can get, the likely more accurate signal you will receive. The other common method to track with GPS is with a cellphone or other LTE/4G enabled device (i.e iPad or Android Tablet). By using cellphone towers and base stations and the distances between these “anchors”, these devices can be tracked with relatively good accuracy. As you travel, you move from one cell zone to another. Base stations monitor the strength of your phone’s signal and as you move toward the edge of one cell, your signal strength diminishes. At the same time, the base station in the cell you are approaching notices the strength of your signal increasing. As you move from cell to cell, the towers transfer your signal from one to the next and the distances between the receivers essentially determine your position. However, this process also has its drawbacks. In remote locations, towers may be so far apart that they can’t provide consistent signals, thus leading to inaccurate positioning. Even when towers are plentiful – in major cities or population-dense areas, challenging topography and tall buildings can interrupt signals. Since obstacles like trees and buildings can affect how long it takes your signal to travel to a tower, this method is often less accurate than a GPS measurement. Even without a proper GPS receiver, cell phones and tablets can provide good information about your location. Mapping software uses this information to determine your location based on measurements of your signal: Other problems, some common and others rare, can affect the ability of any device to obtain good positioning data include:

Cold starts

When a GPS is turned on or if the GPS has been inactive in the background for too long, the GPS needs to download data from the satellites that describes the position and timing of all of the satellites in the system. This can take up to five or more minutes to be corrected and can cause incorrect GPS tracking.

Not enough satellites

Many GPS devices ideally need to receive signals from at least 7 or 8 satellites to calculate location to within about 10 meters. With fewer satellites the amount of uncertainty and inaccuracy increases. With less than 4 satellites, many GPS receivers struggle to produce accurate location estimates and will report “GPS signal lost” at points during the route.

Poor Hardware

If your device is older or does not have good GPS reception capabilities it will struggle to receive satellite or cellphone tower signals.

Low Battery on GPS devices

Low battery can affect the proper functioning of the GPS on any device.

Multipath signals

When signals from the GPS satellites or cellphone towers bounce off buildings, the GPS receiver can be confused by the extra time the signal took to reach it. In these cases, you may observe sudden errors in position. There is not much that can be done in these circumstances to reduce the effects of multipath errors. GPS is simply less accurate in these situations.

GPS Drift

The GPS track deviates from the road. You may see that the route generally follows the shape of the road but with much less precision.

Lost GPS signal

If a signal is lost and sometime later re-acquired the pre- and post-signal-loss points will be treated just like any other two points (although more time has elapsed between them) and connect them with a straight line.

GPS bounce

A ‘jumpy’ GPS track can cause your activity to report more distance than you actually traveled since each ‘zig’ and ‘zag’ of your GPS track has to be accounted for with a straight line connecting them

Radio interference or jamming

Satellite maintenance/maneuvers creating temporary gaps in coverage In some cases, a device’s GPS hardware is working fine, but the software being used is faulty. For example, users can be misled with GPS software services including:

Incorrectly drawn maps
Mislabeled businesses and other points of interest
Missing roads, buildings, communities, etc.
Incorrectly estimated street addresses

How to Improve your GPS Accuracy?

Well, as with most things in life, it depends. GPS satellites broadcast their signals in space with a certain amount of accuracy, but what you receive at ground level depends on factors including:

satellite geometry

signal blockage

atmospheric conditions

receiver design features/quality.

So now that you understand that GPS is dependent on various aspects, here are some suggestions that will allow you to get the most precise location data on a specific device: Try to make sure your device is positioned in such a way to capture the GPS signal; try keeping the device high and in open areas - near windows if you are in a car or buildings – to get the best outcome. Try to avoid places with high probabilities of having poor GPS reception to the best of your ability (natural or city created valleys and canyons, dense forests, walls, etc.) Make sure to keep your device charged while running GPS applications. Low battery levels are one of the main reasons for losing signals on your device:

Keep the GPS application active on your device.

When an application becomes stagnant from non-use it often stops actively tracking.

Make sure to do your research in regard to devices.

Different devices have different GPS chips, so if GPS is one of the vital tools you will need to use then make sure you pick a device that is appropriate.

Consider connecting to third-party Bluetooth GPS receivers for better signals.

This will improve your positioning data notably.

There is always the option to restart your device and/or turn GPS on/off several times.

This helps more often than not. The reboot helps the GPS system to recalibrate, which can lead to better signal reception.

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